Managed Services & Support Edmonton

With our Fully Managed Services you gain the benefits of our System Monitoring & Managed Backup plus preventative maintenance combined with remote & on site support when needed. All for a fixed monthly cost, allowing you to have a predictable monthly IT budget.

You will also have priority over those companies that have not committed to service excellence with Generations. This is our preferred solution to maintaining our clients network & systems.

Managed Services Maximize Uptime

A few highlights of our program:

System Monitoring

Our remote monitoring and access tools provides you with the peace of mind that your systems are constantly being monitored. This enables us to ensure the little issues don’t snowball into much larger problems. Remote access allows us to provide the most efficient end user support possible.

Managed Security

Security is crucial in this day and age and we will work with you to provide a multi layered approach to secure your systems and network from intrusion and damage. One of those layers is the Managed Antivirus software we use, but we also offer email filtering and Internet filtering. We can also help create group policies that restrict what end users are able to do without escalation.

System Maintenance

By providing routine system maintenance we are able to maximize system uptime and production for our clients.

Managed Backup & Disaster Recovery

Know your Data is safe with our Managed backup products that include cloud backup. Offsite data backup schedules can be tailored to suit your specific needs.

Priority Response Times

Our Managed Service clients enjoy preferential response times that can be tailored to their specific needs.

Help Desk

With Generations Managed Services, our clients not only receive support on their network infrastructure but also user support from our experienced. helpful Technicians.

Product Procurement

We work with select vendors who offer best of breed products that are known for reliability and performance. We will assist you in choosing the right products based on your needs.

IT Managed Services Provider in Edmonton, Alberta We provide Remote systems management, End user support, Managed Antivirus, cloud backup and managed backup

This program is available to clients who have participated in a network evaluation. The hardware and software have met the required standards of condition, age & available support.

 

Contact us today @ 780-413-9908 to see if Managed Services are right for your business!