VOIP Systems

VOIP and Business Telephone Systems

Generations can offer your business a fully customized and managed business communication solution based on your current and future needs.  Our solutions are designed to be industry leading and include the right products, flexibility and ongoing service and support to ensure your critical business communication infrastructure is up and running and you have support when you need it.

Our VOIP phone solutions are as flexible as your business is.  We can offer hosted solutions via Google Cloud or Microsoft Azure, or a traditional on premise, managed phone server.

Through our partnership with 3CX we are able to include all of the following features in your solution:

  • A fully customizable IVR/ Digital Receptionist / Auto Attendant
    • We can also offer professional voice recordings for your system menus and prompts
  • Call Queues / Contact Centre features
  • Voicemail and Voicemail to Email
  • Fax to Inbox using the included fax server
  • Presence – See who’s online and available to take a call
    • Eliminate unnecessary transfers
  • Integrated text messaging / Chat
  • Video / Web Conferencing
  • Slash your companies phone costs with Softphones for Mac, Windows, iOS and Android
    • Answer calls via your office extension on your smartphone
    • Take your extension everywhere you go
    • All calls through the Softphone are free!
    • One Number – you don’t need to give out your personal phone number
    • PUSH notifications
  • Detailed reporting

Integration with:

  • Salesforce
  • SugarCRM
  • Microsoft Dynamics
  • Microsoft Exchange
  • Google

And more!

We are also able to offer

  • Warranty
  • System Service Level Agreement – We will ensure your phone system is up and running and we will provide you guaranteed response times to service issues.

Call or Email us today for more information on how VOIP with Generations can take your business communications to the next level!